Frequently Asked Questions

Browse products on this website, then click the "Buy" or "View on Facebook" button on any product card. This will take you directly to the product on our Facebook page. From there, message us to confirm availability, pricing, and complete your purchase through Facebook Messenger.

Yes, since all purchases are finalised through our Facebook page or Messenger, you'll need a Facebook account. If you don't have one, you can also contact us by phone — details are on our Contact page.

We can hold popular items for up to 24 hours with a confirmed payment intent via Messenger. For high-demand products like GPUs, a partial deposit may be required to secure your item.

We accept bank transfer, GCash/PayMaya (or your local e-wallet equivalent), cash on pick-up, and Facebook Pay where available. Payment details are shared via Messenger during the order process.

Yes! We offer both local pick-up and courier/delivery options. Shipping fees depend on your location and the size of the order. We'll quote you the exact shipping cost when you message us.

Local orders are typically processed and dispatched within 1–2 business days. Delivery times after dispatch are 2–5 business days depending on your location. We'll send you a tracking number once your order ships.

Absolutely. Local pick-up is free and available during our business hours (Mon–Sat, 9am–7pm). Our pick-up address will be confirmed via Messenger once your order is placed and payment is received.

We accept returns for dead-on-arrival (DOA) items within 7 days of delivery. The product must be in its original packaging and condition. Change-of-mind returns are assessed on a case-by-case basis — message us and we'll do our best to help.

Message us on Facebook Messenger immediately with a description of the issue and photos/video if possible. We'll guide you through the warranty claim process. Most defective items can be replaced or refunded within 5–7 business days.

Yes. All products we sell are genuine and include the manufacturer's original warranty. Warranty periods vary by brand and product — typically 1–3 years for most components. Warranty details are included in each product's packaging.

Definitely! Just message us on Facebook Messenger with your budget and what you plan to use the PC for (gaming, streaming, video editing, etc.). We'll put together a recommended parts list tailored to your needs.

Compatibility depends on the CPU socket, motherboard chipset, DDR generation, and PCIe version. When you message us about a build, we always double-check compatibility before confirming your order. You can also use tools like PCPartPicker.com as a self-service option.

Our primary stock is brand-new, sealed products. We occasionally have certified pre-owned items clearly labelled as such on our Facebook page. Pre-owned items are tested and cleaned before sale and come with a 30-day seller warranty.

Quite possibly! We have supplier relationships across all major brands. Message us with the exact product name and model and we'll check availability and lead time. Special orders typically take 3–7 business days.